From checking how to renew your Blue Badge disabled parking permit to registering the birth of your baby – calls to Nottinghamshire County Council about any of its 500 services will be cheaper from Monday 5th November.
Nottinghamshire County Council will change its customer call centre contact number to a new 0300 number – 0300 500 80 80. The current customer call centre number is 08449 80 80 80. The 0300 code was introduced by OFCOM, the telecoms watchdog, to make it cheaper for people to contact not-for profit organisations.
Calls to 0300 numbers from landlines and mobiles are charged at the same rate as dialling a local number. All 0300 calls are included in inclusive minutes and discount schemes offered by telecoms and mobile phone providers, meaning that some calls are even free of charge.
At the moment, the County Council uses a 0844 prefix, which costs more to phone than 0300 numbers and means callers do not benefit from inclusive minutes or discounted call plans. This is particularly the case for mobiles, with calls to 0844 numbers costing up to 41p per minute.
Existing County Council publications and literature will be updated with the new number on a rolling basis, as they reach the end of their shelf life, to keep implementation costs to a minimum.
Message forwarded from Nottinghamshire County Council
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